Terms of Service

Version: v1.1 · Effective: 2026-05-12 · Last updated: 2026-05-12

v1.1 change: Section 6 (User content) expanded with explicit anti-objectionable-content rules, a Report flow, and a 24-hour response commitment, per App Store guideline 1.2.

These Terms of Service ("Terms") govern your use of the NB SAI iOS application and related services (collectively, the "Service"). NB SAI is operated by NYRAI LLC in support of a Sai Baba community organization (the "Organization").

By creating an account or otherwise using the Service, you agree to these Terms, the Privacy Policy, and the Liability Disclaimer. If you do not agree, do not use the Service.

1. Accounts and roles

• You must be at least 13 years old to create an account. If you are signing up on behalf of a minor (such as your child enrolled in an SSE class), you confirm you are the parent or legal guardian.
• The Service uses three roles: Member, Teacher, and Officer. Teacher and Officer accounts require approval by an existing Officer. Approval is at the Officer's discretion.
• You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.

2. Acceptable use

• You will not post content that is unlawful, defamatory, harassing, obscene, or that infringes the rights of others.
• You will not impersonate another person or misrepresent your affiliation with the Organization.
• You will not attempt to access another user's account, attempt to bypass role gating, or interfere with the Service's operation.
• You will not use the Service to collect personal information about other users for any purpose other than the Service's intended community functions.

3. SSE classes and minor data

The Service includes a Sai Spiritual Education ("SSE") feature in which Teachers record attendance and class notes for groups of minor students. If you are a parent or guardian whose child participates in an SSE class, by signing up and accepting the Minor-Data & Photo Consent you grant permission for these records to be created and shared with co-Teachers of the same group. Class notes are not shared with the student, the family, other Members, or Officers. You may revoke this consent at any time by deleting your account; existing records will be deleted within 30 days.

4. Volunteer and event participation

5. Donations

• Donations made through the Service are routed to the Organization through external payment processors (PayPal, Apple Pay, Venmo, Zelle, ACH, or card). NB SAI does not process the payment itself.
• If the Organization is a registered 501(c)(3) entity, donations may be tax-deductible to the extent permitted by law. Verify the Organization's status before claiming a deduction. NB SAI does not provide tax, legal, or financial advice.
• Recurring donations continue until you cancel them in your Profile or in the payment processor's interface.
• Refunds are governed by the payment processor's policy. NB SAI does not issue refunds directly.
• For donations of $250 or more, the receipt email will include the IRS-required acknowledgement language.

6. User-generated content

6.1 Ownership and license

You retain ownership of content you post (announcements, comments, sign-up details, teacher comments, attached links — collectively, "User Content"). By posting, you grant NB SAI and the Organization a worldwide, non-exclusive, royalty-free license to display the content within the Service in the manner intended (e.g., showing your post on the Service tile to other Members). This license ends when you delete the content or your account, except for content reasonably retained in backups for up to 90 days.

6.2 Zero tolerance for objectionable content

NB SAI Center has zero tolerance for objectionable content or abusive behavior. By using the Service you agree that you will not create, upload, post, transmit, or share material that:

• is unlawful, threatening, harassing, defamatory, libelous, invasive of another's privacy, or causes a person to fear for their safety;
• is obscene, sexually explicit, pornographic, or otherwise offensive to community standards;
• depicts, encourages, or facilitates the exploitation or abuse of minors in any form — zero tolerance, immediate referral to law enforcement;
• is hateful, racially or ethnically offensive, or incites discrimination, hostility, or violence against any group based on race, ethnicity, religion, gender, sexual orientation, disability, age, or national origin;
• infringes any patent, trademark, trade secret, copyright, right of publicity, or other intellectual property right;
• contains software viruses, malware, or any code designed to interrupt, destroy, or limit the functionality of any device or service;
• impersonates another person, misrepresents your affiliation with a person or entity, or otherwise constitutes fraud;
• solicits commercial purchases, donations outside the Organization's official channels, or any unsolicited advertising, “spam,” or chain letters;
• collects, stores, or shares personally identifiable information about any other user without their consent.

6.3 How to report

If you encounter User Content that violates these rules, tap the Report button shown next to the content (available on every visible post and on the per-quarter teacher comment screen in the app), select a reason, and optionally describe the issue. You can also email [email protected] directly.

6.4 Our response

Reports are reviewed by an organization administrator and acted on within twenty-four (24) hours of submission. Actions may include hiding the content from other users, deleting the content, warning the author, suspending the author's account, or, where required by law, reporting the matter to law enforcement.

6.5 Consequences for abusive users

NB SAI Center reserves the right, at its sole discretion, to remove any User Content and to suspend or permanently terminate the account of any user who violates this section, without prior notice. Account termination may include the deletion of all User Content you have submitted and, where the violation involves the exploitation or abuse of a minor, immediate referral to applicable law enforcement authorities.

6.6 No safe harbor for evasion

You agree not to circumvent, disable, or otherwise interfere with security-related features of the Service or features that prevent or restrict the use or copying of User Content, including the Report flow described above.

7. Service availability

The Service is provided "as is" and "as available". We do not guarantee uninterrupted operation, error-free performance, or that any defect will be corrected. We may modify, suspend, or discontinue the Service at any time with or without notice.

8. Termination

You may delete your account at any time through the Profile screen. We may suspend or terminate accounts that violate these Terms.

9. Limitation of liability

To the maximum extent permitted by law, NB SAI, the Organization, and Satish Nagabhyrava are not liable for indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, data, use, or goodwill arising from your use of the Service. Total aggregate liability is limited to the greater of (a) US $50 or (b) the amount you have donated through the Service in the twelve months preceding the claim.

10. Indemnification

You agree to indemnify and hold harmless NB SAI, the Organization, and Satish Nagabhyrava from any claim arising out of your violation of these Terms, your User Content, or your violation of any law or third-party right.

11. Governing law and venue

These Terms are governed by the laws of the Commonwealth of Massachusetts, USA, without regard to its conflict-of-laws rules. Any dispute will be brought exclusively in the state or federal courts located in Middlesex County, Massachusetts.

12. Changes

We may update these Terms. Material changes will result in a new version number; when that happens you will be asked to re-accept before continuing to use the Service.

13. Contact

[email protected]